Self-checkout Systems Industry Overview

The global self-checkout systems market size was valued at USD 3,865.8 million in 2022 and is expected to expand at a compound annual growth rate (CAGR) of 13.4% from 2023 to 2030. Self-checkout (SCO) systems are automated systems, which are adopted across grocery stores, retail, and hospitality sectors to aid customers in checkout and self-order without the help of employees. The earlier self-checkout systems included separate, off-the-shelve components and occupied a large storage area.

However, the current self-checkout systems are manufactured and re-engineered as per demand to suit the store structure and offer competitive functionality, reliability, form factors, and costs. The increasing demand for secure and self-payment technologies has resulted in small vendors delivering cashless systems, which are anticipated to boost the self-checkout systems industry growth over the forecast period.

Automation is rapidly becoming the key transformational force across many industries globally. The increased penetration of automation across industries/sectors such as retail and hospitality is likely to drive the adoption of self-checkout systems across store operations and warehouses. Features such as self-scan & pay and self-ordering, while avoiding large queues, contribute to their increased popularity in the self-checkout systems industry. Also, to cope with the declining workforce, the adoption of robotic and automation products has risen notably in the retail sector in recent years.

Gather more insights about the market drivers, restrains and growth of the Self-checkout Systems Market

Increasing IoT penetration and technological developments in retail premises are the factors that contribute to the growth of the SCO systems industry. Retailers are investing in technology to reduce in-store issues. These issues are often related to product information identification, inventory mapping, customer experience, and payment. For instance, laser motion sensors aid retailers detect if a product is shoplifted or has not been scanned at a self-checkout counter.

Furthermore, the deployment of SCO systems helps customers understand various product features, provides in-store promotional offers and aids consumers to check out rapidly without any intervention from employees. Hence, self-checkout systems serve as an additional touchpoint, providing retailers with improved customer engagement and enhanced shopping experiences.

However, the market growth is anticipated to be restrained by downsides such as a lack of product awareness. The rising instances/incidences of skimming, fraud, and shoplifting are anticipated to pose a challenge to market growth. Reluctance to use self-checkout services among the elderly population is another factor that may impact the industry’s growth.

Senior citizens with mobility issues and conditions such as dementia, hearing, sight, and memory loss require more in-person care. Additionally, limited technology know-how in underdeveloped economies often leads to the avoidance of self-checkout systems across retail outlets.

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Self-checkout Systems Market Segmentation

Grand View Research has segmented the global self-checkout systems market based on component, type, application, and region:

Self-checkout Systems Component Outlook (Revenue, USD Million, 2018 - 2030)

• Systems
• Services

Self-checkout Systems Type Outlook (Revenue, USD Million, 2018 - 2030)

• Cash Based Systems
• Cashless Based Systems

Self-checkout Systems Application Outlook (Revenue, USD Million, 2018 - 2030)

• Supermarkets & Hypermarkets
• Department Stores
• Convenience Stores
• Others

Self-checkout Systems Regional Outlook (Revenue, USD Million, 2018 - 2030)

• North America
  1. U.S.
  2. Canada
• Europe
  1. U.K.
  2. France
  3. Germany
  4. Poland
  5. Italy
  6. Spain
• Asia Pacific
  1. China
  2. Japan
  3. India
  4. Australia
  5. South Korea
• Latin America
  1. Brazil
  2. Mexico
  3. Argentina
• Middle East & Africa (MEA)
  1. UAE
  2. Saudi Arabia
  3. South Africa

Key Companies profiled:

• NCR Corporation
• Diebold Nixdorf, Incorporated
• Fujitsu
• Gilbarco Veeder-Root Company.
• MetroClick
• Toshiba Global Commerce Solutions
• Pyramid Computer GMBH
• ITAB
• StrongPoint
• ePOS HYBRID

Key Self-checkout Systems Company Insights

The global self-checkout systems industry is concentrated and competitive with the presence of established vendors. These include NCR Corporation; Diebold Nixdorf, Incorporated; Fujitsu; Gilbarco Veeder-Root Company.; MetroClick; Toshiba Global Commerce Solutions; Pyramid Computer GMBH; ITAB; StrongPoint; and ePOS HYBRID. These vendors are engaged as strategic partners with large and small retail vendors to digitize and transform their retail front ends. Furthermore, with a strong network of direct and indirect sales channel presence, these companies have maintained their market share throughout.

Additionally, with a strong sales channel, these companies have partnered with large retail store chains. For instance, in February 2021, Pyramid Computer GmbH entered into a partnership agreement with Scheidt & Bachmann GmbH. This Germany-based enterprise offers solutions for retail stores across fuel stations and parking sites. As per the agreement, the latter company would integrate its SIQMA Smoove, a checkout solution, into the former company’s hardware. The two companies intend to promote self-checkout solutions at fuel retail stores.

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