Telecom Services Industry Overview

The global telecom services market size was valued at USD 1,805.61 billion in 2022 and is expected to expand at a compound annual growth rate (CAGR) of 6.2% from 2023 to 2030. Rising spending on the deployment of 5G infrastructures due to the shift in customer inclination toward next-generation technologies and smartphone devices is one of the key factors driving this industry. An increasing number of mobile subscribers, soaring demand for high-speed data connectivity, and the growing demand for value-added managed services are the other potential factors fueling the market growth. The global communication network has undoubtedly been one of the prominent areas for continued technological advancements over the past few decades.

Gather more insights about the market drivers, restrains and growth of the Telecom Services Market

The industry’s product offering evolved in the late 19th century from only voice and visual signals in terms of facsimile or telegraphs over wired infrastructure to the current scenario of exchanging audio, video, and text content over numerous wireless infrastructures. The market for telecom services has also witnessed significant improvements in data speeds, from Global System for Mobile communications (GSM) and Code Division Multiple Access (CDMA) to Third Generation (3G), Fourth Generation (4G), and now the commercialization of Fifth Generation (5G) networks. The advent of data connectivity has made possible the reduction in the duration of transferring large chunks of data from days to hours and now to a few seconds.

In today’s digital age, customers favor Over-The-Top (OTT) channels for a variety of reasons, among which the number of viewing options, and the pricing offered are the most prominent ones. The OTT solution providers offer video, audio, and other media content over the internet. Usually, they are not bound to price agreements with limited viewing choices to pick from. Common instances of OTT applications are Netflix, Amazon Video, Roku, Hotstar, HBO, and others.

Consumers and marketers alike are getting more acquainted with OTT applications and content. Furthermore, smartphone display and sound quality, open-source platforms, and super-fast Internet Protocol (IP) networks among other innovative services act as mobilizing factors to draw more consumers to the OTT providers 'freemium-based' business models, thus witnessing an ever-growing adoption rate and boosting the market growth.

As people worldwide struggle with the realities of the COVID-19 pandemic, digital entertainment platforms as well as the global telecom service providers have benefitted from the current scenario due to their industry type and business model. In a current worldwide lockdown scenario, a shift among masses to remote working will fuel the demand for network connectivity and infrastructure. Similarly, the temporary shutdown of multiplexes and other outdoor entertainment avenues due to strict social distancing has shot up the usage of various digital platforms, including social media, gaming, and OTT applications. The mobile voice traffic has also witnessed an upsurge during this period with prominent communication operators reporting an enormous escalation in their voice traffic since the outbreak of the pandemic.

Browse through Grand View Research's Communication Services Industry Research Reports.

The global managed services market size was estimated at USD 299.01 billion in 2023 and is anticipated to grow at a compound annual growth rate (CAGR) of 13.6% from 2023 to 2030.

The global 5G infrastructure market size was estimated at USD 16.69 billion in 2023 and is expected to grow at a CAGR of 22.9% from 2024 to 2030.

Key Companies profiled:

·         AT&T Inc.

·         Verizon Communications Inc.

·         Nippon Telegraph and Telephone Corporation (NTT)

·         China Mobile Ltd.

·         Deutsche Telekom AG

·         SoftBank Group Corp.

·         China Telecom Corp Ltd.

·         Telefonica SA

·         Vodafone Group

·         KT Corporation

·         Bharati Airtel Limited

·         Reliance Jio Infocomm Limited,

·         KDDI Corporation

·         Orange SA

·         BT Group plc

·         Comcast Corporation

Key Telecom Services Company Insights

Key market players are strategically focused on mergers and acquisitions in order to expand their geographical presence and overall product portfolios. For instance, in April 2020, T-Mobile US, Inc. acquired Sprint Corporation, a U.S.-based telecommunication company. The strategic merger was aimed to build robust 5G network infrastructure in the U.S. and capture the maximum market in rural as well urban areas. The merger will make a proposed investment of nearly USD 40 billion into its business, network, and others over the next three years.

Moreover, key market players are investing a significant amount in acquiring the necessary spectrum for offering next-generation services. Having an adequate spectrum would allow the market players to strengthen their overall portfolios and expand their subscriber base across various countries. For instance, in Feb 2021, AT&T Inc. and Verizon Communications spent around USD 70 billion combinedly on the 5G spectrum to provide improved network connectivity to their customers. 

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